Make content clear by listening to users, understanding their needs, and testing with real people. Discover how clear, accessible content helps people complete tasks independently, improves the user experience, and reduces business costs
Make content clear by listening first Read the article
What Is, News, What To Do
Structure helps people access information. Content helps them understand and use it. This article explores why digital accessibility is about more than WCAG compliance, drawing on lived experience, venue accessibility examples from Cérge, and insights from Sandra Muller of True North Content to show why structure and content must work together to create genuinely accessible experiences.
Digital Accessibility: Structure, Content and WCAG Working Together Read the article
What Is, News, What To Do
Accessible communication helps people participate, make informed choices and engage with services, creating new opportunities for growth and inclusion.
Growth Through Accessible Communication Read the article
What Is, News, What To Do
A pair of Meta Ray-Ban smart AI glasses helped two travellers with vision impairment explore Croatia with greater confidence and independence. This article explores how AI-powered smart glasses are becoming an unexpected accessibility tool, helping people with disability overcome barriers while raising important questions about privacy, cybersecurity and inclusion.
AI Smart Glasses Improve Accessibility Read the article
What Is
Digital accessibility and language go hand in hand. Clear words, plain language and understandable instructions help everyone access and use digital information.
Linguistics and Digital Accessibility: Why Words Matter Read the article
What Is
Digital accessibility and trust are about more than compliance. Together, they support independence, help people fully participate in community life and strengthen relationships between citizens and government.
Digital Accessibility and Trust Read the article
What Is
Access to information has never depended on technology alone. From the printing press to Braille, the typewriter, computers and the World Wide Web, each invention only made a difference when people used it in ways others could understand, reach and use. The tools may change, but the principle remains the same: information has value when it gets to the people who need it.
Access to Information: How We Use Technology Read the article
What Is
Your business might speak English, but can your customers understand the message? From engineering and legal language to English as a second language and digital accessibility, communication is about more than words.
What Language Does Your Business Actually Speak Read the article
What Is
A disastrous batch of pikelets taught me something important about learning. Sometimes we understand things best by doing, making mistakes and experiencing the result. The same is true for digital accessibility. When people create, test and experience accessible and inaccessible content, the rules become real, and understanding can lead to lasting change.
What a Pikelet Taught Me About Digital Accessibility Read the article
What Is, What To DoSocial media connects us to family, friends, businesses and our communities. But when posts, images and videos are not accessible, people with disability can miss important information and opportunities. Discover the invisible barriers in social media and simple ways to make Facebook, LinkedIn and Instagram more accessible for everyone.
The Invisible Barriers in Social Media Read the article
What Is, What To Do