Audits

Our Auditors

Narelle is wearing a black jacket and is standing in front of a hedge.

Narelle Wright brings lived experience of severe vision loss, technical knowledge and a practical understanding of digital accessibility to her auditing work. She looks beyond whether a website meets technical requirements and considers what it is actually like for people to use it. Narelle uses assistive technology and real-world testing to identify barriers that automated tools can miss, helping organisations understand where their digital content, websites and systems can be improved to provide a more accessible and inclusive experience.

Mark Muscat, assistive technology training specialist, is wearing sunglasses and is standing in front of a banner.

Mark Muscat combines strong technical expertise, extensive assistive technology training experience and lived experience of severe vision loss. With more than 10 years of experience training people to use assistive technology, Mark understands that there is no one-size-fits-all approach to learning. He can also diagnose and resolve a wide range of technical computer issues, helping people get their technology working properly as well as teaching them how to use it in a way that suits their individual needs, skills and goals.

How do we audit

Audits are a list of tasks with all ticked to make documents readable

Our Digital Accessibility Specialist team carries out a thorough analysis of your website and underlying code, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. The resulting report will include a comprehensive list of elements that require adjustment in order to meet the standard. 

To ensure the most accurate results, we use a range of tools for testing, both Windows and Mac-based, as well as mobile devices like the iPhone, Android, iPad and tablets. We then test using a number of Assistive Technology Tools such as Braille readers,  Non-Visual Digital Access (NVDA) and Job Access With Speech (JAWS), We also conduct compatibility tests with a number of different search engines including Google Chrome, Microsoft Edge, Internet Explorer, and Safari.

The report not only identifies areas that need improvement, but also provides practical solutions for resolving the issues. Our goal is to help make your website more accessible to a wider range of users, and ensure that it meets the standards for compliance in today’s digital landscape.