More Time.

Drawing of two people with a clock. More Time Guideline

More Time. It creates a better Online Experience.
Have you ever filled out an online form, only to be logged out before you could finish? You’re not alone, and it’s a frustrating experience. For many people, especially those with disabilities or slower internet connections, this happens far too often.

That’s where the More Time Guideline comes in. It’s a simple but powerful tool: give users enough time to read, understand, and complete tasks on your website. In this article, we’ll explain what this means, why it’s important, and how to apply it so your site is more usable and fairer for everyone.

 

A woman is making a timeout sign.

What is the More Time Guideline?

The More Time Guideline is about making websites easier for people who need extra time. This includes tasks like:

  • Filling in forms
  • Reading error messages
  • Making bookings or purchases
  • Responding to pop-up messages.

It helps users who may be slower readers, use assistive technology, have learning difficulties, or face distractions while online. If your site rushes people or logs them out too quickly, they may not be able to finish what they started.

When you give people more time, you open the door to a wider audience. And you help everyone feel more confident using your site.

The word, Challenge, is on a puzzle piece and is highlighted by a magnifying glass.

Giving More Time Improves Accessibility

Not all users experience websites the same way. Some may take longer to read or type. Others might need more time to understand instructions or navigate with a keyboard or screen reader. Some users live in areas with slow internet or may get interrupted by their environment.

Without enough time, these users can be left behind. That’s why this guideline is so important. It gives people a fair chance to complete their tasks without pressure.

By following the More Time Guideline, you’re not just improving accessibility—you’re making your site more welcoming and more effective for everyone.

Learn more about the meaning of accessibility here.

Hand moving a blue pawn one step forward.

How to Apply the More Time Guideline

Making your website more inclusive doesn’t have to be difficult. Here are five ways to follow the More Time Guideline:

  1. Avoid Short Time Limits. If your website doesn’t really need a timer, don’t use one. Most tasks—like contact forms, bookings, and account updates—can be done at the user’s own pace.
  2. Warn Users When Time is Running Out. If a time limit is necessary (for example, in a secure payment area), make sure users get a warning before the session ends. Let them know how much time is left and how to extend it.
  3. Let People Extend Their Time Easily. Add a simple button that says something like “Need more time?” When clicked, it should give users a few extra minutes without losing their progress.
  4. Save Progress Automatically. Even if a session ends, try to save what the person was working on. For example, if they were filling out a form, keep the information so they don’t have to start over.
  5. Test Your Website From a User’s View. Try using your website the way others do. Fill out a form using only the keyboard. Use a screen reader. Step away for a moment and come back. These real-world tests show where people might get stuck, and help you fix it.

More accessibility tips are found here.

 

Ten pin game with word, Disrupt, on the ball.

A Small Change with Big Impact

The More Time Guideline is about giving everyone the time they need to succeed. It’s a small change, but it can make a big difference.

When your website allows people to move at their own pace, more users will complete tasks, trust your brand, and come back again. And for people who may struggle with speed or focus, it can mean the difference between getting help and giving up.

Making your site more accessible doesn’t have to be hard—but it does take care and thought. Start with time. You can improve the experience for all users with this one simple question:

“Can everyone finish what they started on my site—no matter how long they take?”